Return Policy and Process
Clear information about the policies that govern Hashes Agency services, client relationships and website use.
As Hashes Agency provides digital services, AI automation, and marketing solutions, physical returns do not apply.
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However, in case of mistakenly charged subscriptions, duplicate payments, or service-related disputes,
We offer the following:
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Digital Service Returns: Not applicable (as services are delivered digitally).
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Duplicate Charges: If you are charged twice, a full refund will be issued within 7 business days.
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Service Miscommunication: If service delivered significantly differs from agreed scope, we’ll either correct it at no extra cost or provide a refund after internal review.
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Process:
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Email our support team at billing@hashesagencyllc.com within 7 days of the issue.
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Provide your invoice number, description of the issue, and any supporting documents.
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Our finance team will review and respond within 5 business days.
